Built from the inside out, by someone who lived it.
Eight years ago, Annette was on a flight diverted to Regina due to an unruly passenger. Of the four crew members on board that day, she was the only one who returned to flying unaffected.
One colleague never came back. Another was off on disability for a year and a half, still having night terrors when Annette saw her months later. A third never stepped on an aircraft again.
Annette had attended a body-based trauma training just a month before the incident. She had the tools. She used them. The outcome was entirely different, and she spent the next several years asking why that access was not standard for every crew member from day one.
The data confirmed what crews already knew in their bodies.
Annette spent years in conversations with over a hundred flight attendants before formally surveying 120 WestJet crew members. The findings were consistent and striking: existing mental health programs were failing the people they were built to serve.
EFAP, Inkblot, and standard EAP offerings were rated nearly useless by the people who needed them most. The gap between a critical incident and genuine recovery was not a resource problem, it was a training gap.
This work was built to close that gap. A science-based program grounded in neuroscience, somatic regulation, and the operational realities of high-stress work, designed specifically for the people doing the job.
