Stress Resilience Training for High-Stakes Teams

Your people are absorbing
pressure that has
nowhere to go.

Delivering science-based stress resilience training that equips frontline crews and high-stress teams with the tools to regulate, recover, and return to peak performance — after every difficult shift, flight, or critical incident.

82%
of flight attendants surveyed felt unequipped to manage the mental aftermath of a critical incident
42%
took time off work following an in-flight medical, unruly passenger, or critical event
Only 2%
found existing Employee Assistance Programs "very helpful" after a critical incident

Built from the inside out — by someone who lived it.

Eight years ago, Annette was on a flight diverted to Regina due to an unruly passenger. Of the four crew members on board that day, she was the only one who returned to flying unaffected.

One colleague never came back. Another was off on disability for a year and a half — still having night terrors when Annette saw her months later. A third never stepped on an aircraft again.

Annette had attended a body-based trauma training just a month before the incident. She had the tools. She used them. The outcome was entirely different — and she spent the next several years asking why that access wasn't standard for every crew member from day one.

"What if my crew had been exposed to the same training? Would the outcomes have been different?" — Annette Papa

The data confirmed what crews already knew in their bodies.

Annette spent years in conversations with over a hundred flight attendants before formally surveying 120 WestJet crew members. The findings were consistent and striking: existing mental health programs were failing the people they were built to serve.

EFAP, Inkblot, and standard EAP offerings were rated nearly useless by the people who needed them most. The gap between a critical incident and genuine recovery wasn't a resource problem — it was a training gap.

This work was built to close that gap. A science-based program grounded in neuroscience, somatic regulation, and the operational realities of high-stress work — designed specifically for the people doing the job.

The return on resilience is measurable.

Shorter recovery times after critical incidents
Crew members with regulation tools return to work faster and with greater confidence — reducing costly disability claims and extended absences.
Stronger safety culture and operational reliability
A regulated nervous system is a focused, decisive one. Teams trained in stress resilience perform better under pressure — when it matters most.
Retention, morale, and return-to-work readiness
People stay when they feel equipped and seen. Steady Betty gives your crew language, tools, and a framework that builds loyalty from the inside out.
Annette Papa

Science-backed.
Field-tested.
Delivered worldwide.

Ten years in the air. Hundreds of difficult conversations. One very determined researcher who refused to accept that burnout was just part of the job.

Three ways to bring this work
to your team.

Scalable for a single crew base or an entire airline. Tailored for frontline teams, leadership groups, or company-wide rollouts.

01

Corporate Group Training

A 2–5 hour immersive, science-based workshop delivered to your crew or team. Participants leave with a personalized toolkit of regulation techniques grounded in neuroscience — tools they can use on the job, immediately.

In-person · Virtual · Hybrid
02

Keynote Speaking

A research-backed keynote on stress resilience, burnout prevention, and nervous system regulation. Delivered with the authority of someone who's done the job — and the clarity of someone trained to teach it.

Conferences · Leadership Summits · Annual Events
03

Online Courses & Workshops

The Steady Betty method in a flexible digital format — complete with guided workbooks, audio tools, and self-paced modules. Scalable across geographies and shift schedules without compromising quality or impact.

Self-paced · Team cohorts · On-demand
Annette Papa, WestJet flight attendant and founder of Steady Betty

The person behind
the program.

Annette Papa has spent a decade as a WestJet flight attendant — navigating medical emergencies, unruly passengers, diversions, and every flavour of high-stakes pressure the job delivers. She knows the culture, the fatigue, the unwritten rules, and the silence that often follows something that should be talked about.

She is also a coach with 500+ hours of practice, a personal trainer for 15+ years, and a trained somatic practitioner — bringing the full picture of how the body holds and releases stress into every session she delivers.

This program is what she wished existed on her first day flying. Built with precision, delivered with warmth, and grounded entirely in the reality of the people it serves.

WestJet flight attendant for 10+ years and counting
500+ coaching hours across 2 years of dedicated practice
Certified Personal Trainer for 15+ years
Original researcher — 120-person FA stress survey, 2023
Trained in Body-Mind Centering & somatic nervous system regulation
Connect on LinkedIn

Your team is carrying more than
their job description.
Let's change that.

Reach out to explore what this work looks like for your organization — whether that's a pilot workshop, a company-wide rollout, or a keynote at your next leadership summit.